Privacy Policy
Subzero Dry Ice Blasting Services Sdn. Bhd. (1578179-U) - Privacy Policy
Effective Date: 01/08/2024
​
At Subzero Dry Ice Blasting Services ("Subzero"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website, https://www.subzero.my/. Please read this policy carefully.
​
Effective Date: 01/08/2024
​​
1. Information We Collect
We collect various types of information depending on how you interact with us. This includes:
a. Personal Information:
-
Name
-
Email Address
-
Phone Number
-
Physical Address
-
Payment Information
-
Other details relevant to providing services (e.g., vehicle details for automotive cleaning)
b. Non-Personal Information:
-
Browser type
-
Operating system
-
IP address
-
Referring website
-
Date and time of access
2. How We Collect Information
We may collect information in various ways, including but not limited to:
-
Directly from you: When you fill out forms, request services, or contact us.
-
Through our website: When you visit or browse our website, we may use cookies, tracking pixels, and similar technologies.
-
Third-party services: We may receive information from third-party services that help us operate our website or services (e.g., analytics providers, payment processors).
3. Use of Your Information
We may use the information we collect for the following purposes:
-
To provide and manage our services.
-
To process transactions and send invoices or receipts.
-
To communicate with you, including responding to inquiries, sending updates, or scheduling services.
-
To personalize and improve your experience on our website.
-
For internal purposes, such as data analysis and research to improve our services.
-
To comply with legal requirements or obligations.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. However, we may disclose your information in the following situations:
a. Service Providers:
We may share your information with trusted third parties who assist us in operating our business, such as payment processors, customer service providers, or contractors. These third parties are contractually obligated to keep your information confidential and only use it for the purposes outlined by Subzero.
b. Legal Requirements:
We may disclose your information if required by law, in response to a court order, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
c. Business Transfers:
In the event of a merger, sale, or acquisition of Subzero, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device to collect information about your interactions with our website.
-
Types of cookies we use:
-
Essential Cookies: These are necessary for the proper functioning of our website.
-
Analytics Cookies: These track usage patterns to help us improve our website.
-
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
6. Data Security
We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and access control measures. However, please note that no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
8. Your Rights
You have the following rights regarding your personal information:
-
Access: You have the right to request a copy of the information we hold about you.
-
Correction: You may request corrections or updates to your personal information.
-
Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
-
Data Portability: You have the right to request your personal data in a structured, machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. Subzero is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
-
Phone: +6010-4280280
